trumwill: Over the weekend the company changed everything on the network. They sent out an email with our new network passwords.

quinkyle: Wait, they sent out *an* email?

quinkyle: with everyone’s password?

trumwill: Everyone’s password being the same, yes. They advised us to create a new one.

quinkyle: wow

trumwill: Which would be possible if we could, you know, log in to see the email. Which of course we couldn’t because our passwords didn’t work.

quinkyle: Oh yeah… there’s that on top of it

quinkyle: hahaha

quinkyle: Jaysus… and they pay your IT department?

trumwill: We figured it out because they used the same default password we get when we first start at the company.

trumwill: Let me tell you, 1234 is an impenetrable password.

quinkyle: Well, it is a big number. If you start at 1 and start going upwards, it would be your 1234th try. My wrist aches just thinking about it.

Category: Office, Server Room

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8 Responses to IM Chatty: Lockout

  1. Webmaster says:

    Some days I wonder how your company survives.

  2. Peter says:

    Here’s a little-known fact: all IT help desks, at all companies in the United States, have the exact same telephone number.


  3. trumwill says:

    Particularly amusing is the fact that we don’t have access to any emails prior to last week. They have them stored and we should be able to get to them in a couple of weeks when they get that fixed. As you can imagine, this is not going over well.

  4. Webmaster says:


    Not cool. We’re not useless at all.

  5. Dan says:

    Purposes of IT Help Desks:

    1. Make grandiose promises about technology.
    2. Request huge sums of money for implementation of aforementioned promises.
    3. Blame “The User” when IT’s House Of Cards comes crashing down.

  6. Webmaster says:

    Dan, no.

    Purpose of IT Help Desks:

    1. Put out “fires” all day when someone does something like kick the cord out of their computer.

    2. Try to implement grandiose designs of technological nitwit who wants X, Y, and Z done all by the same equipment on a shoestring budget because he has a “cousin” who did something on an entirely smaller scale in his garage that works most of the time.

    3. Take the blame when someone fails to keep a regular backup, fails to follow good procedures (such as saving often), or otherwise manages to break something.

  7. Dan says:


    If you actually put out the “fires” instead of CAUSING them, then I applaud you. But it has been my experience at my last two employers that the IT people were the PROBLEM not the solution, and the companies would have been better off with abacuses and index cards.

  8. » Delete before reading says:

    […] ble wretched nasty creatures known as “users.” Except, of course, when we pull stunts like this: trumwill: Over the weekend the company changed everything on the network. They sent ou […]

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