So remember how I had to replace all my credit cards and was waiting to see which accounts I’d need to update? I overlooked one. A very important one! Internet! So our internet account almost got cut off. To make sure it wouldn’t, I decided to call in and pay by phone.

It turns out that my local ISP was purchased by a larger ISP and the larger ISP has lower prices for faster maximum speeds. So, because I actually called in because I screwed up, I now have a better deal.

Of course, a part of me wanted to know why in the world they hadn’t called me to tell me about this amazing new opportunity. Other than the fact that they were previously giving me less while charging me more for it and that’s a pretty good deal for them. So I asked. She said that all customers were called and notified. I almost objected, but then I remembered what I always do when I get a call from the cable company: Tell them I’m not interested. Oops.

I also had a startlingly good interaction with Verizon wherein I will now be getting more for less rather than less for more.

I’m on a roll. Albeit not necessarily for the right reasons.

Category: Market

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